3 mins read
Enabling a leading financial institution to reduce fraud by 30% through AI-powered risk assessment and secure transactions.
Fintech
Client Overview
Our client, a leading fintech provider, aimed to enhance financial accessibility while reducing transaction complexities and costs.
Their vision was to build a seamless digital ecosystem that improves user experience, streamlines financial operations, and ensures customer satisfaction.
1.3m
Users
0.5 m
Active Users
0.3 m
New Downloads
User Stories
Key BPMN
Tech Scope
What we did
Design
Design
Maze
Figma
Engineering
Engineering
Trymata
Adobe
userbob
Miro
Maze
Figma
The Problem
1
High Transaction Processing Costs
Manual processing and outdated systems increase operational expenses.
2
Limited Financial Inclusion
Traditional financial systems make onboarding and credit access difficult.
3
Fraud & Security Risks
Growing digital transactions increase the risk of fraud and cyber threats.
4
Lack of Personalized Financial Services
Users receive generic financial products that don’t match their needs.
Our Solution
1
Smart Financial Management
- AI-powered insights help users track expenses, savings, and investments in real time.
- Automated budgeting and goal-based savings features improve financial planning.
2
Transparent & Low-Cost Transactions
- Zero or minimal transaction fees for payments, transfers, and international remittances.
- Real-time cost breakdowns ensure transparency and build user trust.
Our Solution
AI-Based Financial Insights
Low-Cost Transactions
Automated Budgeting
Instant Fund Transfers
Fraud Detection
Credit Score & Loan Assistance
Multi-Layer Security
Results
Reduced Fraud & Enhanced Security
30%
Stronger authentication measures and AI-driven fraud detection minimized unauthorized transactions.
Increased Customer Engagement
47%
Personalized financial insights and AI-powered budgeting tools enhanced user interaction.
Operational Cost Efficiency
3k+
Automated loan processing and digital KYC reduced operational expenses and turnaround time.
Improved Financial Inclusion
40%
Expanded access to digital banking services for underserved communities and small businesses.
Over all, Increased user satisfaction with 92% positive feedback.
Results
FEATURES
Product Redesign
Capabilities
- Application branding modernisation and experience improvisation
- User-friendly interfaces and consistent branding
Impact
- Increased user engagement by 30% and retention by 89%, enhancing trust and loyalty
- Improved conversion in major flows
Before
After
Fintech-Centric Digital Platform
- Seamless digital payments and fund transfers.
- AI-driven fraud detection and risk assessment.
- Automated compliance and regulatory tracking.
- Enhanced security with 92% fraud detection accuracy.
- Reduced transaction processing time by 50%.
Smart Banking & Transactions
- Instant loan approvals with automated credit checks.
- Digital KYC and secure identity verification.
- AI-powered transaction insights for better money management.
- Increased loan disbursement efficiency, benefiting 3,000+ users.
- 40% faster account onboarding and approvals.
Financial Well-being & Wealth Growth
- AI-driven savings and investment recommendations.
- Real-time spending analysis with smart budgeting.
- Credit health monitoring and personalized financial advice.
- Increased savings adoption by 8% in the first year.
- Projected to improve financial literacy by 50% over the next decade.
Unified Digital Finance Hub
- Integrated dashboard for managing bank accounts, loans, and investments.
- Multi-user access for seamless family financial management.
- Actionable insights to optimize financial planning.
- Improved financial tracking and wealth management.
- Faster decision-making with data-driven insights.
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