3 mins read
Helping a leading retailer boost efficiency by 30% with AI-driven inventory optimization and automated operations.
Retail
Client Overview
Our client, a leading retail provider, aimed to enhance shopping accessibility while streamlining inventory and order management.
Their vision was to build a seamless digital ecosystem that improves customer experience, optimizes retail operations, and drives business growth.
1.3 m
Users
0.5 m
Active Users
0.3 m
New Downloads
User Stories
Key BPMN
Tech Scope
What we did
Design
Design
Maze
Figma
Engineering
Engineering
Trymata
Adobe
Userbob
Miro
Maze
Figma
The Problem
1
Low Conversion Rates
Users leave purchases incomplete due to a lack of seamless checkout options.
2
Limited Personalization
Generic product recommendations fail to match user preferences, reducing engagement.
3
Inventory & Supply Chain Challenges
Retailers struggle with stockouts, overstocking, and inefficient logistics.
4
Fraud & Security Risks
E-commerce platforms face high return fraud and payment security threats.
Our Solution
1
Seamless Checkout & Payment Options
- One-click checkout and multiple payment methods reduce friction in transactions.
- Buy now, pay later (BNPL) and instant financing improve affordability for customers.
2
Smart Inventory & Logistics Management
- Real-time stock tracking prevents overstocking and stockouts.
- AI-driven demand forecasting optimizes supply chain efficiency.
Our Solution
One-Click Checkout
AI-Powered Personalization
Inventory Optimization
Seamless Omnichannel Experience
Loyalty & Rewards Programs
Fraud Prevention
Flexible Payment Options
Results
Higher Customer Satisfaction
30%
Users experienced better food quality with improved packaging and freshness tracking.
Faster & More Reliable Deliveries
47%
Optimized routes and real-time tracking improved delivery accuracy and reduced wait times.
Increased Order Conversions
3k+
A seamless checkout process made ordering easier, leading to fewer cart abandonments.
Stronger Security & Trust
40%
Secure payment methods and biometric authentication increased user confidence.
Over all, Increased user satisfaction with 92% positive feedback.
Results
FEATURES
Product Redesign
Capabilities
- Application branding modernisation and experience improvisation
- User-friendly interfaces and consistent branding
Impact
- Increased user engagement by 30% and retention by 89%, enhancing trust and loyalty
- Improved conversion in major flows
Before
After
Retail-Centric Digital Transformation
- Seamless omnichannel shopping experience across mobile, web, and in-store.
- AI-powered product discovery and personalized recommendations.
- Real-time inventory synchronization and automated stock alerts.
- Improved customer engagement, leading to a 30% increase in repeat purchases.
- Reduced stock mismanagement, enhancing operational efficiency by 50%.
Optimized Retail Operations
- Smart order fulfillment with predictive demand analysis.
- Automated supply chain and vendor management system.
- AI-driven fraud detection and secure digital transactions.
- Onboarded 3,000+ retailers, streamlining order processing and logistics.
- Reduced manual intervention, increasing efficiency and cost savings.
Customer-Centric Growth Strategies
- Hyper-personalized promotions and AI-driven pricing strategies.
- Integrated loyalty programs with dynamic rewards and cashback options.
- Data-driven customer insights for better engagement and retention.
- Increased average customer spending by 8% within the first year.
- Strengthened customer loyalty, projecting a 50% retention boost over the next decade.
Next-Gen Retail Experience
- One-tap checkout with seamless digital payment options.
- AI-powered shopping assistants for guided buying decisions.
- Family shopping profiles with shared carts and real-time collaboration.
- Enhanced shopping convenience, reducing checkout time by 40%.
- Increased customer satisfaction through a frictionless retail journey.
More case studies
Mobile app security
Empowering mobile applications with advanced security, reducing vulnerabilities by 30% through AI-driven threat detection and real-time risk assessment.
Improved Data Protection
30%
Increased User Trust
47%
Let’s work together
We are here to help you make your big idea a reality!