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Our Services

Client Overview

Our client, a leading retail provider, aimed to enhance shopping accessibility while streamlining inventory and order management.

Their vision was to build a seamless digital ecosystem that improves customer experience, optimizes retail operations, and drives business growth.

1.3 m

Users

0.5 m

Active Users

0.3 m

New Downloads

User Stories

Key BPMN

Tech Scope

What we did

Design

Maze

Maze

Figma

Figma

Engineering

Trymata

Trymata

Adobe

Adobe

Userbob

Userbob

Miro

Miro

Maze

Maze

Figma

Figma

Problem

The Problem

1

Low Conversion Rates

Users leave purchases incomplete due to a lack of seamless checkout options.

2

Limited Personalization

Generic product recommendations fail to match user preferences, reducing engagement.

3

Inventory & Supply Chain Challenges

Retailers struggle with stockouts, overstocking, and inefficient logistics.

4

Fraud & Security Risks

E-commerce platforms face high return fraud and payment security threats.

Our Solution

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    One-Click Checkout

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    AI-Powered Personalization

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    Inventory Optimization

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    Seamless Omnichannel Experience

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    Loyalty & Rewards Programs

  • star-icon

    Fraud Prevention

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    Flexible Payment Options

solution

Results

Higher Customer Satisfaction

30%

Right Arrow

Users experienced better food quality with improved packaging and freshness tracking.

Faster & More Reliable Deliveries

47%

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Optimized routes and real-time tracking improved delivery accuracy and reduced wait times.

Increased Order Conversions

3k+

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A seamless checkout process made ordering easier, leading to fewer cart abandonments.

Stronger Security & Trust

40%

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Secure payment methods and biometric authentication increased user confidence.

Over all, Increased user satisfaction with 92% positive feedback.

Results

App Screenshot
Redesign Banner

FEATURES

Product Redesign

Capabilities

  • Application branding modernisation and experience improvisation
  • User-friendly interfaces and consistent branding

Impact

  • Increased user engagement by 30% and retention by 89%, enhancing trust and loyalty
  • Improved conversion in major flows
before app

Before

Before App
before app

After

After App

Retail-Centric Digital Transformation

Capabilities
  • Seamless omnichannel shopping experience across mobile, web, and in-store.
  • AI-powered product discovery and personalized recommendations.
  • Real-time inventory synchronization and automated stock alerts.
Impact
  • Improved customer engagement, leading to a 30% increase in repeat purchases.
  • Reduced stock mismanagement, enhancing operational efficiency by 50%.
policyholder

Optimized Retail Operations

Features
  • Smart order fulfillment with predictive demand analysis.
  • Automated supply chain and vendor management system.
  • AI-driven fraud detection and secure digital transactions.
Impact
  • Onboarded 3,000+ retailers, streamlining order processing and logistics.
  • Reduced manual intervention, increasing efficiency and cost savings.
policyholder

Customer-Centric Growth Strategies

Features
  • Hyper-personalized promotions and AI-driven pricing strategies.
  • Integrated loyalty programs with dynamic rewards and cashback options.
  • Data-driven customer insights for better engagement and retention.
Impact
  • Increased average customer spending by 8% within the first year.
  • Strengthened customer loyalty, projecting a 50% retention boost over the next decade.
policyholder

Next-Gen Retail Experience

Features
  • One-tap checkout with seamless digital payment options.
  • AI-powered shopping assistants for guided buying decisions.
  • Family shopping profiles with shared carts and real-time collaboration.
Impact
  • Enhanced shopping convenience, reducing checkout time by 40%.
  • Increased customer satisfaction through a frictionless retail journey.
policyholder

More case studies

Fintech

Fintech

Enabling a leading financial institution to reduce fraud by 30% through AI-powered risk assessment and secure transactions.
Reduced Fraud & Enhanced Security

30%

Stronger authentication measures and AI-driven fraud detection minimized unauthorized transactions.
Increased Customer Engagement

47%

Personalized financial insights and AI-powered budgeting tools enhanced user interaction.
Edtech

Edtech

Helping a leading EdTech platform enhance learning outcomes by 30% through AI-driven personalization and adaptive assessments.
Higher Student Engagement

30%

Interactive learning tools and gamification increased participation and retention.
Increased Enrollment & Retention

47%

Data-driven insights and targeted outreach improved student acquisition and satisfaction.
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Let’s work together

We are here to help you make your big idea a reality!